Privacy Policy

What we collect

Order history

FreshlyVault contains records of orders you have placed with Freshly Squeezed Samples, going back over a decade. Each order record includes the PayPal account email attached to the payment (which may differ from the email you used to register on the old website — we only have what PayPal sent us), the products purchased, the transaction ID, the purchase date, and the licence terms in force at that time.

Lookup logs

To protect against abuse, we keep a short log of lookup activity — the transaction ID submitted, the timestamp, and whether the lookup succeeded. Requesting IP addresses are stored in hashed form only; we don’t retain readable IPs. Logs are deleted after 90 days.

Cookies

FreshlyVault does not use cookies for the customer-facing pages. We do not use third-party advertising or tracking cookies.

How we use it

• To deliver downloads to the original purchaser.
• To prove that an order took place (e.g. when you sign a track and need to demonstrate licence ownership).
• To prevent and investigate abuse of the lookup form.
• To comply with legal obligations (e.g. tax records, fraud investigations).

How we share it

We do not sell your personal data. We share it only with:

• Hosting providers — to operate this site.
• Cloudflare and our file-delivery CDN — to serve download requests and protect the service from abuse.
• Legal authorities — where we are required to by law.

Your rights

Depending on where you live, you may have the right to access, correct, export or delete your personal data. To exercise any of these rights, get in touch. Please note that if you ask us to delete your order records, we may lose the ability to verify proof of purchase for any tracks you have already signed using our products.

Retention

We retain order records indefinitely, because customers may need to demonstrate proof of purchase years after a track is signed. Lookup logs are kept for up to 90 days.

Contact

Questions or requests: drop us a message.